Frequently Asked Questions
What materials are used in this product?
Our jewelry features real dried flowers carefully preserved in high-quality, non-toxic resin. All metal components are hypoallergenic and nickel-free, making them safe for sensitive skin.
How do I care for my real flower jewelry?
To keep your jewelry beautiful for years:
• Avoid contact with water, perfumes, and lotions
• Remove before showering or swimming
• Store in a cool, dry place away from direct sunlight
• Clean gently with a soft, dry cloth
• Avoid dropping or applying pressure
Is each piece unique?
Yes! Since we use real natural flowers, each piece has slight variations in color, size, and flower placement. This makes your jewelry truly one-of-a-kind. The item you receive will closely match the photos but may have beautiful natural differences.
How long does shipping take?
We ship across India within 3-5 business days from the date of order. Metropolitan cities typically receive orders in 3-4 days, while remote areas may take up to 7 days. You'll receive a tracking number via email once your order ships.
Can this product be customized?
Select items in our collection can be customized with specific flower colors or initials. Please check the product description for customization options, or contact us at info@beattrangi.com with your requirements.
Is this suitable for sensitive skin?
Yes! We use hypoallergenic, nickel-free metal components in all our jewelry. The resin is non-toxic and skin-safe. However, if you have severe metal allergies, please consult the material specifications or contact us before ordering.
What's your return and exchange policy?
We accept returns and exchanges within 7 days of delivery for unused items in original packaging. Customized products cannot be returned unless defective. Please contact us at info@beattrangi.com to initiate a return. Refunds are processed within 5-7 business days.
Do you offer gift wrapping?
Yes! All orders include complimentary eco-friendly gift packaging at no extra cost. Each piece comes in a beautiful gift box, perfect for birthdays, anniversaries, or special occasions. Add a personalized message at checkout!
How long will the real flowers last?
With proper care, our preserved flower jewelry lasts for years without fading or deteriorating. The flowers are carefully dried and sealed in resin, protecting them from moisture and air. Avoid direct sunlight to prevent color fading over time.
What if my item arrives damaged?
We take great care in packaging, but if your item arrives damaged, please contact us within 24 hours at info@beattrangi.com with photos. We'll arrange a replacement or full refund immediately. Your satisfaction is our priority!